Refund policy

Returns

Most items can be returned within 30 days of delivery if they're unused and in their original packaging. Because many products ship directly from our partner brands, return windows and conditions can vary by brand. To start a return, email us at jrreyes2353@gmail.com with your order number and the reason, and we'll confirm the steps for your item.

Refunds

Once your return is received and inspected, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 5–10 business days.

Damaged or defective items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We'll arrange a replacement or refund at no cost to you.

Non-returnable items

Final-sale items, seasonal or limited-edition items, and items that have been used or washed can't be returned unless they arrive damaged or defective.